Our case studies

Customer issues our expertise

Explore some of the Stelliant Group’s various experience: construction, theft, repair, freight transport…

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Customer Relations & TPA

Management of a product recall

Following a product recall, Stelliant mobilized a team of 45 people for communication, risk identification and problem resolution. Thanks to this collaboration and a reporting and photo storage platform, 160,000 products were qualified in 6 months, with 15% resolved. Stelliant's intervention allowed for efficient management, preserving the company's reputation and strengthening customer confidence.
Published on 11 April 2023 1 minutes
Toutes nos références (15)
Consulting & Risk Management
Published on 01 February 2020 1 minutes

React promptly in the face of a cyber-attack

An SME in the agri-food sector has just suffered an attack by ransomware. Behind this hacking, it is the whole activity of the company which is impacted.
Retail & Distribution
Consulter
Loss Adjusting
Published on 01 February 2020 2 minutes

Identifying a serial disaster and managing an international crisis

An Electronic Payment Terminal exploded in a restaurant in Singapore causing bodily injury to a customer.
Consulter
Loss Adjusting
Published on 01 February 2020 1 minutes

Serial claims in the construction sector

Various beneficiaries of Damages-Opening guarantees have noted widespread cracking of photovoltaic roofing membranes.
Consulter
After Loss Solutions
Published on 01 February 2020 1 minutes

Disaster Recovery: repairing a home after a fire

A fire broke out in a private home. The fire was quickly brought under control, but left some rooms of the house particularly damaged.
Consulter
Loss Adjusting
Published on 01 February 2020 1 minutes

An industrial fire interrupts a company’s business

As a result of a fire in the factory of a manufacturer of advanced electronic components, all the production equipment is covered with soot.
Consulter
Loss Adjusting
Published on 16 December 2019 2 minutes

Theft in a shop: assisting the professional

A shopkeeper was informed that his shop had been broken into; we accompanied him, taking into account the specificities of his business.
Retail & Distribution
Consulter